India Outsourcing
India Outsourcing has always been favored over local outsourcing by countries such as America because Indians are competent in both spoken and written English. This comes as a result of the country being a colony of Britain in the past.
Thus, the language of instruction was English, and the system of education veered towards science and technology, giving India an edge in the IT business. With a good grasp of the English language and the technological expertise on their side, delegating work to Indian companies is certainly a viable option.
One disadvantage that Indians have, on the other hand, is that they possess a distinctive Indian accent which may dissuade certain clients and companies from hiring them.
Philippine Outsourcing
In recent years, The Philippines has been making large strides in breaking into the outsourcing business. With an English literacy rate of over ninety percent, and with most Filipinos having the ability to speak in convincing American accents, the call center business, for one, is booming in the country.
Another advantage this country has, especially in dealing with Americans, is the fact that it used to be an American colony. Thus, the country is very westernized not only in language but also in culture. Furthermore, being a country that relies heavily on tourism for income, The Philippines has citizens that are very service and customer-oriented.
Nevertheless, the country also has two clear disadvantages when compared to India, at present. First, plenty of talented Filipinos working in the IT sector have left the country to work for international companies abroad. But, perhaps they will be more inclined to stay home as bigger outsourcing companies set up businesses in the Philippines.
Another problem is that Filipinos are generally paid higher than Indians are, although the cost of hiring them is still quite low. In the end, investing in both countries has its own pros and cons.
Do you hire those better in technology or those better in English speaking and writing? These are some of the things to consider in choosing between India outsourcing and Philippine outsourcing.
{ 0 comments }
