India Outsourcing

India Outsourcing has always been favored over local outsourcing by countries such as America because Indians are competent in both spoken and written English. This comes as a result of the country being a colony of Britain in the past.

Thus, the language of instruction was English, and the system of education veered towards science and technology, giving India an edge in the IT business. With a good grasp of the English language and the technological expertise on their side, delegating work to Indian companies is certainly a viable option.

One disadvantage that Indians have, on the other hand, is that they possess a distinctive Indian accent which may dissuade certain clients and companies from hiring them.

Philippine Outsourcing

In recent years, The Philippines has been making large strides in breaking into the outsourcing business. With an English literacy rate of over ninety percent, and with most Filipinos having the ability to speak in convincing American accents, the call center business, for one, is booming in the country.

Another advantage this country has, especially in dealing with Americans, is the fact that it used to be an American colony. Thus, the country is very westernized not only in language but also in culture. Furthermore, being a country that relies heavily on tourism for income, The Philippines has citizens that are very service and customer-oriented.

Nevertheless, the country also has two clear disadvantages when compared to India, at present. First, plenty of talented Filipinos working in the IT sector have left the country to work for international companies abroad. But, perhaps they will be more inclined to stay home as bigger outsourcing companies set up businesses in the Philippines.

Another problem is that Filipinos are generally paid higher than Indians are, although the cost of hiring them is still quite low. In the end, investing in both countries has its own pros and cons.

Do you hire those better in technology or those better in English speaking and writing? These are some of the things to consider in choosing between India outsourcing and Philippine outsourcing.

Outsourcing is an industry that is proven to be recession-proof. People who want to go into outsourcing want to know the reasons to outsource and the reasons not to outsource. Some people who want to be authority about outsourcing tell us only the advantages while others tell us only the disadvantages.

Here is a more balanced view of outsourcing:

Reasons to Outsource

The top reasons to outsource are financial. A company can reduce significant operations cost when they outsource certain departments that don’t need to be in their office. They will have people to pay, less computers and lights to use. They will also pay a lot less for the outsourcing services because the cost of human resources are lower when outsourced.

Reasons not to Outsource

Since you are outsourcing your work to a foreign country, the top reasons not to outsource are human resources related. There can be communications problems and the people who are employed in your offshore office may not be as competent as those that are in your country.

You should weigh the reasons before you decide on outsourcing. Take note that almost all US companies are outsourcing at least one of their departments. But this doesn’t mean that you should too. You should first study your office and the outsourcing industry in the country that you want.

Why do a lot of American, Canadian and Australian medium-sized businesses and big corporations choose Philippines as for their call center outsourcing? There are a lot of Asian countries that offer lower costs for these companies but they still choose to work with offshore experts and workers in the Philippines mainly because of the traits of the work force there.

Filipinos are known to have affinity with the American culture having at least 1 relative, friend or neighbor who is living or working in the US, they better English American accents and they are very hardworking people.

Philippines became a colony of United States for more than 45 years and this had a big impact in the culture of the Filipinos. Filipinos can relate better to American culture and they have understanding of the psychology of Westerners. They also have been exposed to American movies and products since the American colonization of the country so they can establish good working relation with American better than other people from other Asian countries.

Since English is one of the official language in the country, Filipinos adapt better with American accent. They speak English better and they can learn to speak with American accent easily. But even without the American accent, the spoken English of the Filipinos is neutral and is not annoying to listen to especially when they’re on the phone.

Perhaps the most important reason why companies continue to enjoy working with Filipinos for their call center outsourcing is because Filipinos are hardworking. They are willing to go the extra mile at work enduring long graveyard shifts because they are naturally hard-working and very patient people. They also have very close relationship with their family so they work harder so that they can provide better life for their families.

With millions of people who are receiving unemployment benefits from the American government and countring, outsourcing is one issue that Barack Obama has been mentioning in his speeches. Right now there are more than 4 million unemployed and 2 million underemployed Americans. Fresh graduates of IT in America is competing with IT experts in India. American companies choose the latter because of the significant drop in labor cost.

Barack Obama views outsourcing as something that cannot be halted. In one of his speeches before he won the Presidency, he mentions that globalization cannot be reversed. As long as there’s internet connection, outsourcing will always be a key business component in American firms. But he also mentioned that he will make it harder for companies to outsource and he will give tax benefits to companies who do not outsource.

Barack’s take on outsourcing is realistic. He knows that he cannot stop it altogether. It has been one of the main reasons why American companies are still afloat despite tough economic times in United States. But with millions of people losing their jobs every month, Barack also wants American companies to hire Americans.

One of the advantages of outsourcing is that it is a way to go green. Green has reached the shores of businesses as what large and small corporations testify. Contracts are won because of the suppliers meeting the green clause. They insert environmental awareness and energy conservation as part of their corporate social responsibility. So why is outsourcing a way of going green?

A fully functioning office needs an administration clerk, assistants, secretaries, bookkeepers, computer technicians, marketing and human resources officers. You need to provide them with office space, computers, lights, electricity, tables, papers and other things that will add up to big electricity usage. When you outsource, let’s say, your marketing officers, you will save a lot on your electricity.

Some of the most common services that most companies are the following:

• Bookkeeping services
• Accounting services
• Date entry services
• Telemarketing
• Telephone answering services
• Customer services

The future looks bright for outsourcing mainly because it is riding the waves of the green revolution. Going green is one of the most powerful movement of the world today and it is impacting the business world in a big way. No companies today can continue on surviving without in one way or another going green. One of of doing it is outsourcing.

Samsung has just released its latest phone model called Samsung Memoir. The new phone model boasts of a touch-screen feature, superior digital camera and other features that let you easily share your pictures with friends. All of these features you’ll get plus all the reliable features Samsung is famous for.

The 8-megapixel camera comes with Xenon flash and has a 16x digital zoom feature. It lets you shoot pictures in almost all lighting and background conditions. You don’t have to bring a separate digital camera and a videocam because the features that you can find in them are put into the Samsung Memoir. Versatility is the name of the game here.

One innovation of this phone is its photo widget feature where you don’t need the computer to post pictures to popular photo sharing sites such as Photobucket, Snapfish, Kodak Gallery and Flickr. With the 3G technology, you can upload pictures to these sites directly from the Samsun Memoir. If also has a TV-out feature that lets you connect to a television to display your pictures to your friends.

Samsung Memoir has virtual QWERTY keypad on its touchscreen. It keeps the features we love in other Samsung phones like multimedia messaging, e-mail, voice messaging, video messaging among others.

Samsung Memoir is available exclusively from T-Mobile.